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Who It’s For

Cleaning companies, handymen, gardeners, movers, repair services, and other mobile or on-site service providers.

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Key Challenges & Needs

  • Coordinating jobs across multiple staff members.
  • Ensuring equipment or vehicles are not double-booked.
  • Managing flexible service durations and pricing.
  • Handling last-minute changes and communicating with clients.
  • Tracking bookings, payments, and customer details in one place.

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1. Start with the AI Setup Agent

Describe your business to Oskar — for example:
“We run a cleaning service with three cleaners and two vans.”
Oskar creates your initial setup with sample staff, equipment, and services.
You refine the preview through chat until it matches your real workflow.

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2. Refine your setup

Rename resources, adjust pricing, upload your logo, and check that your services look correct.
When ready, click Proceed with this setup.

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3. Add your team and equipment

In Resources:
  • Create staff members, vans, or tools as resources.
  • Set each resource’s availability, time-off, and location if relevant.
  • For identical items (e.g., vans, ladders, toolkits), use Sub-Resources or tracked units to prevent double-booking.
Staff with schedules should instead be added through the new Staff module.

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4. Define your services

Go to Services to create offerings like:
  • “2-Hour Cleaning”
  • “Plumbing Repair”
  • “Garden Maintenance”
  • “Moving Consultation”
Set:
  • Duration
  • Price
  • Assigned resources (staff, vehicles, equipment)
  • Optional extras (e.g., supplies, disposal fees)
For flexible or custom-priced jobs, see Custom Pricing.

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5. Schedule jobs in the calendar

Open Calendar to coordinate your day:
  • View staff, vehicles, and equipment availability
  • Use Timeline View to see parallel jobs
  • Drag & drop bookings to reschedule
  • Add internal blocks (maintenance, prep time, breaks)
Any booked resource is automatically unavailable to prevent conflicts.

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6. Payments and deposits

In Payment & Checkout:
  • Connect Stripe to accept online card payments
  • Allow offline payment (cash, bank transfer)
  • Set taxes
  • Require full payment or deposits (event/service-level support)
All transactions appear under
Left Menu → MANAGE → Orders,
where you can resend payment links or issue refunds.

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7. Keep clients informed

Under Notifications:
  • Enable automated email confirmations
  • Turn on service-level reminder toggles in
    MANAGE → Services → [Service] → Notifications
Clients receive:
  • Booking confirmations
  • Payment confirmations
  • Reminders (if enabled)
  • Cancellation emails

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8. Offer recurring or long-form bookings

For repeated sessions or multi-day jobs:
  • Use Recurring Events to schedule weekly or monthly group services
  • Use Overnight durations for multi-day bookings (e.g., long repairs or project work)

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Key Oskar Features

  • Online booking for on-site jobs.
  • Resource scheduling for staff, vehicles, and tools.
  • Sub-resources to track identical items.
  • Service-based pricing with optional extras.
  • Automated email confirmations and reminders.
  • Calendar views optimised for dispatch and coordination.
  • Multi-booking cart for combining services.

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Wow Features (Real)

  • Automatic resource conflict prevention across staff, tools, and vehicles.
  • Timeline view for dispatching multiple team members.
  • Overnight bookings for multi-day work.
  • Waitlists for group sessions or trainings.
  • Multi-booking checkout for bundled services.

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Core Messages

  • Coordinate staff, vehicles, and tools from one clean, unified schedule.
  • Make booking easy for clients with instant online availability.
  • Prevent double-bookings automatically.
  • Collect payments securely and handle refunds easily.
  • Grow recurring clients with weekly or monthly service plans.

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Learn More

Explore more field-service inspiration: