This glossary defines the most common terms you’ll encounter.
| Term | Definition |
|---|---|
| Resource | A person or physical item that can be booked — for example, a room, staff member, or piece of equipment. |
| Service | The activity or offering clients book and pay for — such as a haircut, massage, or training session. |
| Event / Class | A group session with a defined schedule and capacity — for example, a yoga class, workshop, or seminar. |
| Booking | A confirmed reservation combining a service or event with a resource and time slot. |
| Add-on | An optional extra that can be added to a service for an additional price. |
| Capacity | The maximum number of people or bookings allowed for a resource or service at one time. |
| Buffer | Extra time automatically added before or after a booking for setup, cleaning, or transition. |
| Deposit | A partial payment collected at the time of booking; the balance is paid later. |
| Cancellation Policy | The rules that define if and when a client can cancel and whether a fee applies. |
| Staff | Team members who deliver services or manage resources. |
| Customer Profile | The record storing a customer’s contact details, bookings, payments, and notes. |
| Quick Access Cards | Dashboard shortcuts linking directly to major modules like Bookings, Calendar, or Resources. |
| Waitlist | A list that holds potential attendees when an event is full; clients are automatically added when spots open. |
Use this glossary whenever you need to recall a definition or clarify a feature.
Each term appears consistently across all modules.