> ## Documentation Index
> Fetch the complete documentation index at: https://help.oskaros.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Healthcare & Medical

> Blueprint for clinics, doctors, labs, and therapists.

### Who It’s For

Physiotherapists, psychologists, counsellors, private doctors, labs, osteopaths, massage therapists, and small medical or wellness practices.

***

### Key Challenges & Needs

* Handling high appointment volumes with limited practitioner hours.
* Coordinating rooms, practitioners, and shared equipment without conflicts.
* Reducing no-shows through reminders and clear communication.
* Collecting intake information securely before appointments.
* Offering simple online booking without complex patient portals.

***

## Recommended Oskar Setup

### 1. Start with the AI Setup Agent

Describe your clinic or practice — for example:

> “We’re a small physiotherapy practice with three therapists and two treatment rooms.”

Oskar generates your draft setup with sample practitioners, appointment types, and rooms.

***

### 2. Refine your setup

Update practitioner names, appointment durations, and pricing.\
Upload your clinic logo and optional cover image.\
When everything looks correct, click **Proceed with this setup**.

***

### 3. Add practitioners, rooms, and equipment

Use **[Resources](/documentation/core-modules/resources)** to add:

* Treatment rooms
* Therapy spaces
* Practitioners (physio, therapist, counsellor, doctor)
* Shared equipment (e.g., ultrasound machine)

Set:

* Working hours
* Buffers (cleaning or preparation time)
* Booking limits

If you have multiple identical rooms or devices, use **sub-resources** or **tracked units**.

***

### 4. Create appointment types and group sessions

Use **[Services](/documentation/core-modules/services)** for:

* Consultations
* Follow-up visits
* Therapy sessions
* Assessments
* 1:1 treatments

For group-based rehab or workshops, use\
**[Events & Classes](/documentation/core-modules/events-and-classes)**:

* Set capacity
* Add waitlists
* Create recurring sessions (up to 100 dates)

***

### 5. Collect patient intake and consent information

Use **[Intake Forms](/guides/smart-tips-and-growth/intake-forms)** to capture:

* Medical history notes (text)
* Insurance details (text)
* Pre-appointment questionnaires
* Consent confirmations
* Emergency contacts
* Health restrictions

Forms can be general or tied to specific services.

***

### 6. Enable payments and billing

Go to **[Payments](/documentation/core-modules/payments)** to:

* Connect **Stripe** for online card payments
* Enable offline payments (cash/bank transfer)
* Add deposits for high-value services
* Issue refunds via the **Orders** page

Use this for private-pay services, assessments, or wellness treatments.

***

### 7. Reduce no-shows

Under **Organization Menu → Settings → Notifications**, enable:

* Booking confirmations
* Cancellation emails
* Reschedule notices

In each **Service → Notifications**, turn on the **reminder toggle**\
to send automated reminder emails before appointments.

This significantly improves attendance reliability.

***

### 8. Use QR check-in (optional)

Enable **[QR-Code Check-In](/documentation/bookings-and-scheduling/qr-code-check-in)** in your service or event settings.

Patients receive a QR code in their confirmation email\
You can scan it on arrival using any device with a camera.

***

### 9. Manage the schedule

Use **[Calendar](/documentation/core-modules/calendar)** to:

* View the day, week, month, or timeline
* Drag-and-drop appointments
* Check availability for practitioners and rooms
* Add manual/walk-in bookings
* Manage overlapping room/equipment demands

Pending orders automatically reserve time slots during checkout.

***

### 10. Track performance

Visit **Dashboard → Analytics** to monitor:

* Total bookings
* Revenue
* Unique clients
* Average booking value

Use this to identify peak times and high-demand services.

***

## Key Oskar Features

* Online booking for consultations, therapy sessions, and group classes.
* Resource conflict prevention for practitioners, rooms, and equipment.
* Intake forms for medical notes, questionnaires, and consent.
* Automated confirmations, reminders, and cancellation emails.
* QR check-in and attendee lists.
* Secure online payments and deposits via Stripe.
* Calendar with multiple views and manual booking options.
* Analytics on bookings, revenue, and client activity.

***

## Wow Features (Real)

* Automatic availability syncing between practitioners and rooms.
* One checkout for multiple services (multi-booking cart).
* Recurring class scheduling for rehab programs.
* Instant QR check-in on any device.
* Drag-and-drop rescheduling.

***

## Core Messages

* Provide a simple, professional booking experience for patients.
* Keep practitioners, rooms, and equipment organised automatically.
* Reduce no-shows with reminders and easy online booking.
* Collect essential patient information before appointments.
* Focus on care — Oskar handles scheduling, payments, and coordination.

***

## Learn More

* **[Medical Scheduling Software](https://www.oskaros.com/use-cases/medical-scheduling-software)**
* **[Counselling Booking System](https://www.oskaros.com/use-cases/online-booking-system-for-counseling-services)**
* **[Chiropractor Booking Software](https://www.oskaros.com/use-cases/chiropractors-booking-software)**