> ## Documentation Index
> Fetch the complete documentation index at: https://help.oskaros.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Events & Venues

> Blueprint for conferences, clubs, theaters, concerts, festivals, and event spaces.

### Who It’s For

Conference organizers, community venues, theaters, concert spaces, clubs, cultural centers, festivals, and multi-purpose event halls.

***

### Key Challenges & Needs

* Selling fixed-time tickets with capacity limits.
* Managing multiple halls, rooms, or stages.
* Avoiding double-bookings for staff or spaces.
* Handling different ticket types (Standard, VIP, Early Bird).
* Tracking attendance quickly on the day of the event.
* Communicating changes to attendees through automated emails.

***

## Recommended Oskar Setup

### 1. Start with the AI Setup Agent

Describe your venue or event to Oskar — for example:

> “We run a venue with two halls and host concerts on weekends.”

Oskar creates a draft setup with sample halls, ticketed events, and pricing.\
You can adjust everything in the live preview.

***

### 2. Refine your setup

Rename halls or rooms, update ticket prices, upload your logo, and set your cover images.\
Click **Proceed with this setup** when your Booking Page preview looks right.

***

### 3. Add halls, rooms, and equipment

In **[Resources](/documentation/core-modules/resources)**:

* Add each stage, hall, room, or breakout space
* Add technical equipment if you want to block it during events (e.g., projector, PA system)
* Set availability and blocked times via **Schedule & Availability**

If you have identical rooms (e.g., “Workshop Room 1–3”), use **[Sub-Resources](/documentation/faq/sub-resources)** so Oskar can track each unit.

***

### 4. Add staff and teams

Add technicians, security staff, volunteers, facilitators, or performers in **[Staff](/documentation/core-modules/staff)**:

* Set their availability
* Assign which events or services they are linked to
* Control what they can manage using roles and permissions

This ensures people cannot be double-booked across overlapping events.

***

### 5. Create ticketed events

Use **[Events & Classes](/documentation/core-modules/events-and-classes)** to create:

* Concerts
* Theater performances
* Conference sessions
* Workshops
* Repeated shows
* Multi-day festival sessions (up to **100 dates**)

For each event, you can:

* Add ticket types (e.g. “Standard” and “VIP”)
* Set capacity
* Require payment or make it free
* Add an image, description, and location
* Assign staff and resources to avoid conflicts

#### Waitlists

Enable **waitlists** so attendees can sign up if the event is full.\
Use **Auto-offer** to automatically send claim links when spots open.

***

### 6. Set up payments

In **Organization Menu → Settings → Payment & Checkout**:

* Connect **Stripe** for online payments
* Set currency and taxes
* Allow deposits (event-level)
* Enable offline payment if needed

All ticket sales appear under\
**Left Menu → MANAGE → Orders**,\
where you can refund or filter payments.

***

### 7. Use QR codes for fast check-in

Enable QR codes in your event:

* Go to **Events → \[Your Event] → Payment & Checkout**
* Toggle **Enable QR Check-In**

Staff can then scan attendees on arrival from:

* The event’s attendee list (**Scan** button)
* **Quick Actions → Scan QR Code**

Attendance updates instantly in the admin interface.

***

### 8. Communicate with attendees

Oskar automatically sends:

* Booking confirmations
* Payment receipts
* Reminder emails (when enabled in the service/event)
* Cancellation confirmations

You manage email templates and sender details in\
**[Notifications](/documentation/core-modules/settings)**.

***

### 9. Analyse event performance

Use **[Analytics](/documentation/core-modules/dashboard)** for:

* Total bookings
* Revenue
* Average revenue per booking
* Unique clients

Filter trends over time to improve future events.

***

## Key Oskar Features (Verified)

* Ticketed events with multiple ticket types.
* Capacity control and recurring events (up to 100 dates).
* Resource + staff scheduling to avoid conflicts.
* QR-based check-in for attendees.
* Automated email confirmations & reminders.
* Stripe payments for tickets, add-ons, and extras.
* Sub-resources for identical rooms or equipment.
* Booking Page customisation for branding.

***

## Wow Features (Actually Available)

* **Auto-offer waitlists** send claim links to the next attendee.
* **QR check-in** updates attendance in real-time.
* **Multi-booking carts** let clients buy multiple event tickets in one checkout.
* **Overnight durations** for multi-day retreats or festival stays.
* **Tracked units** prevent double-booking across identical equipment or rooms.

***

## Core Messages

* Sell tickets, track attendance, and manage spaces from one calm system.
* Prevent double-bookings with unified resource and staff scheduling.
* Use modern QR check-ins for a smooth door experience.
* Offer multiple ticket types and let Oskar manage capacity.
* Stay in control of payments and refunds in a clean, organised dashboard.

***

## Learn More

For an end-to-end venue solution, explore:

* **[Venue booking software](https://www.oskaros.com/use-cases/venue-booking-software)**
* **[Tour booking software](https://www.oskaros.com/use-cases/tour-booking-software)**