> ## Documentation Index
> Fetch the complete documentation index at: https://help.oskaros.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What is Oskar?

> Discover how Oskar transforms your business into a self-running machine.

**Oskar is an AI-powered operating system for service businesses.**\
Describe your business once — Oskar builds the entire system behind it: bookings, payments, schedules, staff, clients, and more. It’s like hiring an invisible operations team that sets up your booking page, connects your payments, syncs your calendars, and manages customers — all through one simple chat.

No code.\
No complexity.\
Just a system that works.

Built for small and midsize service businesses — from yoga studios and electricians to coworking spaces and dog trainers — Oskar replaces scattered tools with one clean, automated platform. Behind every great business is a smooth-running system. Oskar *is* that system.

***

## Explore Oskar Solutions

Because Oskar adapts to many industries, we offer specialised solutions tailored to your needs.

If you’re exploring general scheduling tools, start with our\
➡️ **[appointment scheduling software](https://www.oskaros.com/use-cases/appointment-scheduling-software)**\
or compare options with the\
➡️ **[online booking software overview](https://www.oskaros.com/use-cases/online-booking-software)**.

For workplace management, see our\
➡️ **[desk booking system](https://www.oskaros.com/use-cases/desk-booking-system)**\
and\
➡️ **[coworking space booking software](https://www.oskaros.com/use-cases/online-booking-software/coworking-space-booking-software)**.

For family services, visit our\
➡️ **[childcare booking software](https://www.oskaros.com/use-cases/online-booking-software/childcare-booking-software)**.

If you need fast, mobile-first scheduling, try our\
➡️ **[time booking app](https://www.oskaros.com/use-cases/time-booking-app)**.

***

## Core Booking Concepts

Here are the core building blocks Oskar uses to generate your booking system:

### **Resource**

The **who** or **what** clients book:

* Staff (e.g., **“Barber Jane”**)
* Spaces (e.g., **“Conference Room A”**)
* Equipment (e.g., **“Bike 1”**)

Resources have:

* Availability and working hours
* Locations and time zones
* Sub-resources or **tracked units** (e.g., **Room 101** under **Hotel Rooms**)

***

### **Service**

A flexible, **duration-based** activity tied to a resource’s availability.\
Examples:

* **30-minute haircut**
* **2-hour massage**
* **One-on-one coaching session**

Services automatically follow the resource’s availability and pricing rules.

***

### **Event**

A **fixed-time** session with a set date and capacity.\
Examples:

* **Yoga Flow on Friday at 6 PM**
* **Photography Workshop – 10 Seats**

Events can include multiple ticket types (e.g., **General Admission**, **VIP**, **With Equipment**).

Ideal for:

* Group classes
* Courses
* Workshops
* One-off experiences

***

### **Appointment**

A confirmed booking linking a client to a resource, service, or event.\
Appointments include:

* Time slot
* Booking status
* Payment details
* Notes & internal history

***

### **Order (Cart)**

A container for one or more appointments during checkout.\
Clients can:

* Book multiple services/events at once
* Pay in one transaction
* Add extras or add-ons

Oskar handles this automatically with **Multi-Booking & Cart**.

***

### **Sub-Resources / Tracked Units**

Identical items that must be tracked individually to avoid double-booking.\
Examples:

* **Bike 1 / Bike 2 / Bike 3**
* **Room 101 / Room 102**
* **Tennis Court 1 / Court 2**

Oskar auto-assigns a unit during booking or lets clients pick the specific one.

***

## AI Documentation Assistant

Your in-app AI sidekick for real-time help, integrated directly into the dashboard.

* **Real-Time Search**: Query docs contextually (e.g., “How do I add MFA?”).
* **Conversational Interface**: Chat naturally; it remembers your session.
* **Context Awareness**: Pulls from your setup (e.g., suggests event tweaks based on current bookings).
* **Sidebar Access**: Use it without leaving your workflow.

#### Quick Start

| Step | Action          | Access                                         |
| ---- | --------------- | ---------------------------------------------- |
| 1    | Open sidebar    | Right panel → AI icon (or `/help` in any view) |
| 2    | Ask question    | Type query (e.g., "Customize colors")          |
| 3    | Follow guidance | Click in-app links or copy steps               |

Ideal for troubleshooting during shifts. References full docs, tailored to your business setup.

\[Screenshot: AI Sidebar Chat with Query Results]

***

## Have feedback?

We’d love to hear how Oskar is helping your business — or what we can improve.\
👉 **[Share your story or ask for help](https://www.oskaros.com/contact)**

***

## Onboarding & Dashboard Tour

Interactive guided tours for new users, powered by Intro.js.

* **Step-by-Step**: Explains Booking Page, Staff, Events, Orders.
* **Customization**: Pause, replay, or skip; adapts to business type (e.g., salon vs. retreat).
* **Activation**: Launches on first login or manually via banner.

#### Quick Start

Update onboarding to reference these new tours in Step 1 of **[Quickstart Setup](/)**.\
Manually start anytime via top banner → **Start Tour**.

For hands-on support, visit: **[https://www.oskaros.com/support](https://www.oskaros.com/support)**

\[Screenshot: Dashboard Tour Overlay on Booking Page]